Application Support Analyst

Location: ACROSS UK

Job Description:
We are seeking an experienced and motivated Application Support Analyst to join our IT team at XYZ
Corporation. The successful candidate will be responsible for providing technical support and
troubleshooting for our company’s various software applications.

Responsibilities:
 Provide technical support to internal and external customers
 Troubleshoot and resolve software issues
 Monitor and maintain software systems and applications
 Collaborate with development teams to identify and resolve bugs and improve application
performance
 Document and track all support requests and resolutions
 Communicate effectively with customers and internal teams to provide status updates and
gather feedback

Qualifications:
 Bachelor’s degree in Computer Science, Information Technology, or related field
 2+ years of experience in an application support role
 Strong knowledge of software troubleshooting and debugging
 Experience with SQL and database management
 Excellent communication and customer service skills
 Ability to work well under pressure and meet deadlines
We offer a competitive salary and benefits package, as well as opportunities for growth and
development within the company. If you are a self-motivated problem-solver with a passion for
technology, we encourage you to apply!
To apply, please submit your resume and cover letter.